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When I placed an order for my granddad I gave his address and my phone and it took a bit longer to deliver the products because they phoned me and my granddaddy to check everything and I was nervous because of it. I understand that they work like this ...

Sir Andrew Dilnot, who proposed reforms 15 years ago, says the cost of such a scheme would be "very substantial".

Andy Burnham said the proposed care service would be laid out in detail and put on the ballot at the next general election.

East Suffolk and North Essex NHS Foundation Trust says it has launched an "urgent" investigation.

There have been too many cases of staff abusing patient trust, and enough is enough, the head of the NHS in England says.