I prefer to call when I have questions but to use online chat is also helpful. I have already purchased goods on-line from other companies but was scared to buy drugs. Who knows what they can put in the parcel? When my package arrived I could not understand ...

Why I must buy expensive pills while I can get generics on line with delivery to my place and for considerably lower price. I am ready to accept the situation that customer support sometimes can be dull when I want to trace my order.

Passengers potentially exposed to hantavirus are being repatriated, so what is the risk to the wider public?

The UK, US and EU are asking all citizens returning home from the virus-hit MV Hondius to self-isolate for about six weeks.

Experts say the “modest reduction” is “not cause for complacency”, with calls to redouble efforts to slash deaths further.

Five passengers of the MV Hondius will be quarantined in Paris "until further notice", France's prime minister says.